Shipping & Delivery
Free Worldwide Shipping at OrthoBare!
Shipping Process At OrthoBare, we're committed to getting your order to you as quickly as possible. We have fulfillment centers in the United States, Canada, and China to ensure a speedy dispatch. Once you've placed your order, please allow us 1-2 business days to process it. If the item you ordered isn't available at your nearest center, we'll send it directly from our main hub in China, where we hold a wide range of products.
Carriers Depending on your location and our current stock, we'll ship your order using SFexpress, China Post, USPS, UPS, or FedEx to offer you the best service.
Delivery Time Expect your order to arrive within 5-15 business days. We appreciate your patience and are here to help if you have any questions.
Tracking Your Order After your order is shipped, the tracking number might take 24-48 hours to update in the postal system. Rest assured, your order is on its way. You can keep an eye on your shipment via your country's postal service website or our tracking site at Track My Order
Address Accuracy Please ensure the shipping address you provide is correct. Our order process is swift, leaving a small window for address changes. If you spot an error, contact us right away!
Lost or Stolen Packages While we can't be responsible for lost or stolen packages once the carrier confirms delivery, we want to help. If your package is missing, start by reaching out to the shipping carrier. For additional support, our customer service team is here for you.
Additionally, to reduce environmental impact, we have chosen not to ship our shoes in boxes. This decision reflects our commitment to sustainability and minimizing packaging waste.
Once an order is placed, it cannot be modified or canceled, as packaging and processing begin immediately upon receipt of the order.